Canadabalances.ca Terms and Conditions

Returns, Exchanges & Refunds Policy – Canadasieves.ca

Canadasieves.ca (“Canadasieves”, “we”, “our”) supplies sieves, particle size analysis equipment, and material testing tools across Canada. This policy outlines how returns, exchanges, and refunds are handled.

Return Authorization

No merchandise may be returned without prior authorization. Please contact us with your order number, product details, and reason for return.

Return Window

Return requests must be submitted within 30 days of receipt.

Condition of Items

Items must be unused, complete, and in original packaging, including all accessories and documentation.

Non-Returnable Items

• Custom sieve configurations or specialty particle analysis systems
• Calibrated or modified equipment
• Opened consumables
• Clearance or final-sale items

Damaged or Incorrect Items

Please report any issues within 3 business days of delivery. Photos may be required.

Restocking Fees

Restocking fees may apply depending on manufacturer policies.

Refunds

Refunds are issued after inspection and approval, typically within 5–15 business days.

Supplier-Based Returns

Certain products require manufacturer-issued return authorization (RMA), especially for specialized sieving equipment.